Once you create a membership or create a profile for your free visit, our system will send you an email with all needed information to get started (check your junk/spam folder). You will be provided a link to download our app. The app will be your key to the space - there is a button at the top of the app that says “check-in” you will hit the check-in button and hold the phone near the door reader to unlock the door. Tips: You won’t be able to check-in early - you must wait until your scheduled start time. If you just signed up, you will likely need to wait at least an hour to book the space. The system will let you book the space, but it may not let you check-in if it has not been at least an hour.

You must be a member to get access to the space. Once you secure a membership, you will be provided instructions for downloading the app. You will not be provided with app download instructions until after purchasing a membership.

Most members purchase the Flex membership to try out the space and then upgrade to the Loyal membership. The Flex membership has no commitment and will auto-renew monthly until canceled.

Purchase a membership You will receive an email with everything needed to get started including instructions for downloading the app You will book a time and use the app’s check-in feature to get access to the space during your scheduled time

We are always monitoring space utilization . We are very mindful and intentional with the number of members we accept at any give time. Our members have no issues finding availability - the average member uses the space for 30 minutes to 1 hour 2-3 times per week.

You can book the space for up to 2 hours per day. You can book in 30 minute increments to allow flexibility in the case you only want to workout 30 minutes some days and others where you need a full 2 hours.

Power rack, Peloton Bike+, smith machine, hack squat/leg press combo machine, cable machine, hip abductor machine, lunge machine, barbells and bumper plates, free weights, kettlebells and bands. All of our machines are plate loaded (excluding the cable machine). We want to hear your feedback so if there is something you think we should include in the pod, let us know!

Absolutely! You can even bring multiple guests at a time and there are no limits to how how often you bring someone with you to the space. Every guest must sign our waiver before using the space. Just send this link to your guest before their visit: https://gympods.beehiiv.com/visitor

Check out our virtual tour tab to get a quick tour. We don’t offer in-person tours typically since the virtual tour shows the entire space. You can always book a single booking to check the space out before committing to a membership.

Yes! We are dog friendly - just make sure you clean up after your furry friend to ensure the space is ready for the next member.

We do not charge a penalty for trainers who train their clients in the space. The trainer will hold the membership and ensure that all clients have completed the waiver before using the space.

If you have a flex membership, you can cancel anytime by email admin@thegympods.com. We do not provide a prorated refund, but you will not be billed in the future.